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Questions Fréquentes

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What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Items must be returned in the same condition as received. Please contact our customer service team to initiate a return. Shipping costs for returns are the responsibility of the customer unless the item was defective or damaged upon arrival.

Refunds will be processed within 5-7 business days after we receive your returned item. Store credit is also available as an alternative to refunds for your convenience.

How long does shipping take?How long does shipping take?How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available for 1-2 day delivery at an additional cost. International shipping times vary by location but generally range from 7-14 business days.

All orders are processed within 24 hours on business days. You will receive a tracking number via email once your order has shipped so you can monitor its progress.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates are calculated at checkout based on your location and the weight of your order. Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country.

Some restrictions may apply to certain products or destinations due to shipping regulations. Contact us if you have questions about shipping to your specific location.